Morganton Careers

POSITION TITLE: Dean of Humanities

DEPARTMENT: Academic Programs – Humanities

POSITION LOCATION: Durham, NC or Morganton, NC 

POSITION NUMBER: 60087767

POSTING DATE: November 3, 2023

CLOSING DATE: Open until filled – priority consideration to applications received prior to December 31, 2023

POSITION TYPE: 12-month, EHRA SAAO II, FLSA Exempt, 1.0 FTE

HIRING SALARY: Salary commensurate with education and experience

NCSSM is ranked as the #2 Public School in the U.S.

NCSSM and Academic Programs foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body, and we seek to attract an equally diverse applicant pool for this position. NCSSM is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu. 

Description of Duties:
Leadership Across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online 
Create a “one-school” culture. Engage in and accomplish NCSSM’s Strategic Plan. Create and make informed decisions using programmatic, faculty and curriculum assessment. Facilitate and lead NCSSM’s movement toward interdisciplinary coursework and experiences, including connections among all STEM areas, the arts, and humanities across the three campuses. Provide vision and leadership to the Humanities department across our Durham, Morganton and Online campuses. 

Oversee and lead equity, diversity and inclusion initiatives in the Humanities department across our Durham and Morganton campuses and our Online program. Evaluate and improve departmental and summer programs while streamlining processes and procedures. Administer the department’s State and Foundation budgets while helping to develop donor relationships. Collaborate with internal and external constituents to lead all Humanities operations. Travel and weekend work are required.

Enrollment, Master Schedule, Courses, and Programs
Oversee and lead a master schedule that optimizes courses across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online to include some offerings in a hybrid model across programs, including coordinating the department’s January-Term offerings, new courses and interdisciplinary offerings, the annual revision of the NCSSM course catalog including course descriptions, prerequisites, and meeting patterns. Develop and coordinate professional development opportunities across the campuses to enrich faculty and staff expertise in the implementation of innovative pedagogy, the use of technology, or other institution-wide topics.

Ensure academic clubs, forums, competitions and other academic experiences are inclusive of NCSSM-Durham, NCSSM-Morganton and NCSSM-Online. Support department chairs with the Summer Research and Innovation Program (SRIP) process, as well as NCSSM summer transition programs.

Personnel
Responsible for supervising departmental chairs and administrative associates across NCSSM-Durham and NCSSM-Morganton. Responsibilities include: approving time worked and approved leave, monitoring supervisees’ annual performance goals, work plans, and evaluations. Conduct classroom observations of new faculty and faculty on improvement plans. Assist with new faculty and staff orientation through training, when needed. Develop across campus professional development opportunities at the institution, discipline, and departmental levels, when appropriate. Assist the chairs with hiring new departmental faculty and staff. Support nominations for NCSSM and external awards for faculty and staff, in collaboration with the chairs.

Budget and Purchasing
Administer all annual budgets for State, Foundation, and other departmental accounts. Work with departmental Program Associate to monitor and manage departmental or discipline budgets and to share regular updates with the chairs. Approve purchase requests. Identify departmental needs across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online and advocate for funding to meet those needs. Work with the Provost and Vice-Chancellor and Chief Operating Officer of Morganton to create a recurring budget for the department including supplies, materials, textbook, curriculum development, special projects, and summer programs for NCSSM-Morganton.

Administrative Coordination and Communication
Attend meetings representing the Academic Programs division across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online (Deans and Vice Chancellor, Instructional Council, Deans and Chairs, Deans and Registrars, Institutional Advancement, BOT Meetings, Foundation Board Meetings, Deans and Faculty Senate Officers, etc.) and serve on committees (e.g., Hiring, Strategic Planning, Accreditation, and Calendar). Assist with the coordination and delivery of in-service events, including Family Day, admissions events, and professional development activities. Coordinate with other departments and divisions (Facilities, Business Office, Student Life, Counseling, HR, Extended Learning, etc.) to ensure the delivery of academic programs. Keep departmental leaders informed about important school news, initiatives, deadlines, etc. Deliver formal presentations, including presentations to the Board of Trustees, Foundation Board, and Admissions events (Open Houses, Discovery Days, Welcome Days, etc.). Promote engagement and outreach activities specific to the department or disciplines. Serve as the final decision-maker for faculty, parents, students and prospective student concerns by acknowledging, researching and responding to the concern or issue.

NCSSM-Online Program
Lead and oversee online responsibilities. Examples include: Online Welcome, Online Orientation, Summer Scholar Development Course, Online Family Day, Online Weekends, Online Recognition Ceremony, Online Courses, Online Catalog, Online Master Schedules, Online Staffing, Online Purchasing, Online Communications, Online Student Support, Online Clubs, Online Competitions, Online Parents and Families, Online TAs and Tutoring, etc.

Instructional Duties
Teach one course per academic year.

Perform other job duties as assigned.

Dean of Humanities Profile

Knowledge, Skills, and Abilities:
Knowledge:

• Wide-ranging knowledge of recent trends, pedagogies, and challenges in higher education, as well as K-12 education. Awareness of curriculum trends at peer institutions as well as university curriculum in the Humanities.
• Scholarly background and research in one or several areas within the Humanities.
• In-depth knowledge of administrative responsibilities within and across departments.
• Background in interdisciplinary teaching, team teaching, course and program development and accreditation. 
• Experience with and knowledge of core Humanities offerings, specifically English/literature, history, world languages and/or cultural studies and fine arts. Understand the content, successes and challenges for American Studies. 
• Knowledge of the mission of NCSSM and the unique responsibilities of a residential and distance education program. Recognizes the social, emotional, and intellectual needs of this unique student body. 
• Knowledge about best practices within Diversity, Equity, and Inclusion (DEI). 
• A broad range of personal experience and ability to assess/evaluate the pedagogical techniques and objectives with Fine Arts 
• Awareness of trends in contemporary pedagogy that are bringing back John Dewey’s approach, especially ones that prioritize relationships as the center of teaching and learning.
• Knowledge of the complexities of the UNC System for a public STEM high school. Deep knowledge of both higher education/academia and secondary organizational structures. 
• Knowledge about different language programs, such as NSLY-I, and others to help boost students’ learning of world languages.

Skills:

• Cultivate the emphasis on critical thinking skills in an interdisciplinary learning environment.
• Practice and promote a collaborative leadership style. Ability to foster a cooperative work environment, understanding that there are faculty, students, and faculty on two physical campuses. 
• Advocate for faculty while balancing administrative needs of the whole.
• Mentor faculty by providing clear, constructive, meaningful feedback on an ongoing basis. Experience supervising faculty and serving as a secondary supervisor and supporting middle managers (e.g. department chairs).
• Demonstrate excellent interpersonal and communication skills.
• Create structures and systems that encourage faculty innovation and risk taking to facilitate student growth and new opportunities. Fosters and supports creativity as well as provides ongoing encouragement for individual growth.
• Be a leader, mediator, administrator, listener, facilitator and delegator. Seek input from chairs and other faculty members and delegate responsibilities, when appropriate
• Organize and implement a clear, demonstrated plan for departmental short-term and long-term goals. 
• Communicate effectively the unique qualities of the Humanities Department and can network with people in and out of the Humanities community. Competency with technical applications across various Humanities teaching areas and able to talk about and understand those applications. Active involvement with the Humanities community at the local, state, and national levels.
• Develop a curricular program not tied to external standards (AP or IB standards, or state standards).
• Manage state and foundation budgets
• Possess soft skills, including but not limited to: negotiation, reconciliation/restorative practices, facilitating difficult conversations, problem-solving. 
• Identify best practices in research to support NCSSM in various ways such as current scholarship being published in academic journals on education, the professoriate, interdisciplinary education, and the Humanities and establish research opportunities with local universities
• Develop positive working relationships with those in the department and other employees across other divisions.  
• Teach, assess and support students.

Abilities: 

• Listen and think critically to ensure departmental progress and find creative ways to promote innovation and positive change as NCSSM continues to evolve. Willingness to ask faculty members and students for input to make changes, as necessary. Possess a sense of humility, vulnerability and characteristics of a growth mindset.
• Promote the work of the Humanities department to diverse audiences (students and families, alumni, other NC stakeholders, prospective donors, etc).
• Develop and support outreach initiatives. Make connections between course content and community-based outreach/volunteering/internship opportunities for students (make humanities courses relevant to real-world context)
• Advocate for resources, in terms of professional development funds, supplies and materials, and facilities. Defining the position of the Department of Humanities within the institution and enthusiastically and strategically situate the department for increased funding and resources.
• Advocate passionately for arts programming in STEM school.
• Navigate the changes to World Languages, respect instructor autonomy while holding faculty accountable for meeting the guidelines/practices/policies of the department and the institution. 
• Understand how to work with a master schedule in a way that best meets the needs of students first and faculty.
• Perform educational triage.
• Keep calm under pressure, especially dealing with challenging situations.
• Assist with developing recommendations for improving Humanities teaching and learning and issues in Humanities education on a state and national level.
• Support approaches that support student centered teaching. 
• Empower students and faculty to excel by supporting their strengths.
• Encourage open discussion about the department climate and create a structure to ensure steps are taken towards change, when needed.
• Understand advancement work and be an effective fundraiser.

Minimum Education and Experience:
Masters degree in a Humanities or related field and seven years of related experience, to include experience supervision, teaching experience, curriculum development experience, and three years of relevant leadership experience. 

When applying, please submit a cover letter, CV, and statement of leadership philosophy. 

Team NCSSM Benefits
Free On-campus Parking

Vacation: Varied based on EHRA or SHRA Classification. For SHRA and Faculty, earn from 14 days to 26 days per year based on years of state service (part-time employees are pro-rated).  EHRA SAAO Group I, receives 26 days per year and EHRA SAAO Group II/Instructional (IRIT), receives 24 days per year. Leave is earned monthly.

Sick Leave: 12 days per year.

Additional Leave: Family Medical Leave (FMLA), Paid Parental Leave (PPL), Civil Leave, Extended Illness, Short/Long Term Disability, Family Illness Leave, Military Leave, Community Service Leave, Bonus Leave, Voluntary Shared Leave and Leave Without Pay.

Holidays: 12 days per year

Retirement: Required participation for all employees working 3/4 time or more. Option (1) Teachers’ and State Employees’ Retirement System (TSERS) requires 6% of gross salary. Employees are vested for retirement after 5 years. Option (2) The Optional Retirement Program (ORP) requires 6% of gross salary. Employees in ORP are vested after 5 years of participating in ORP. As a participant in either retirement program, you are automatically covered for short-term disability (eligible after 1 year of service/no cost), long term disability (eligible after 5 year of service/no cost). Death benefit of minimum $25,000/maximum $50,000 based on previous 12 month salary (eligible after 1 year of service/no cost).

Supplemental Retirement Plans: Supplemental retirement plans provide an additional opportunity to help you reach your retirement goals.  Supplemental Plan offerings such as a 401(k), 403(b), or 457(b) on a Roth (after-tax) or pre-tax contributions from several different vendors.

Health Insurance: Employee only coverage under the State Health Plan (PPO) is provided to employees that work 30 or more hours a week. The cost is determined by the type of coverage elected by the employee. Dependent coverage is available by payroll deduction.

NC Flex Plan: Plan offers Health Care Flexible Spending, Dependent Day Care Flexible Spending, Dental Insurance, Vision Care Plan, Critical Illness, Cancer Insurance, Core Accidental Death & Dismemberment, Voluntary Accidental Death & Dismemberment Insurance, Accident, and Group Term Life. All plans are pre-tax basis / Cost varies depending on selections.

Voluntary Group Term Life Insurance: Securian (This is an after-tax plan and is portable)

Tuition Waiver: Three courses per academic year tuition free (at any of UNC 17 campuses that offer courses) for permanent full-time employees.

State Employees Credit Union: Membership welcomed. Contact the SECU Credit Union for information.

Community Service: 24 hours leave credited each calendar year (prorated for part-time) unless you choose the Mentoring/ tutoring option – 1 hour each week up to a max of 36 hours that schools are in session as documented by the elected board of the local education agency or the governing authority of any non-public school.

Facilities: Library & Gymnasium – other athletic facilities available at no cost to employees. Cafeteria on site.

Remote Options: Remote options are available (1) when students are not on campus and there are no in-person required meetings and (2) with supervisor approval.

How to Apply:
Submit electronic application via: http://www.governmentjobs.com/careers/northcarolina/. Please create an account, search for the Dean of Humanities position vacancy, and submit the online application.

When applying, please submit these 3 items: a cover letter, CV, and statement of leadership philosophy. 

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24-hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Eric Hunsley at eric.hunsley@ncssm.edu.

NCSSM is an EEO/eVerify/VEVRAA Employer

WORKING TITLE: Director of Mentorship and Research, Morganton campus

DEPARTMENT: Academic Programs

POSITION LOCATION: Morganton

POSITION NUMBER: 65032900

POSTING DATE: 12/7/2023

CLOSING DATE: 1/2/2024, 5:00 p.m.

POSITION TYPE: EHRA Non-Faculty, FLSA Exempt, 1.0 FTE, 12 months

HIRING SALARY RANGE: $69,642 – $79,956

*** This is the repost of an earlier recruitment. Interested candidates must reapply to this posting. ***

NCSSM is ranked as the #2 Public School in the U.S.

NCSSM and the Academic Programs division foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse application pool for this position. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran or national guard. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu. 

Description of Duties:

We invite and welcome all applications for employment within our institution. NCSSM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at (919) 416-2662.

The 12-month full time position is responsible for providing leadership, management, planning, implementation and advocacy in providing research and innovation opportunities to students, as well as ensuring minor compliance procedures are followed.

The Director of Mentorship and Research leads the efforts in expanding the number of students served in the Mentorship Program, the summer opportunities, and providing the coordination and support for all NCSSM Morganton departments and divisions. This position directs both the NCSSM Mentorship Program and the Summer Research & Innovation Program in Morganton and supervises the Mentorship and Research team as well as hires and manages the SRIP team. This position will steward and formalize research, industry, university, community colleges and business relationships and partnerships in Morganton, the surrounding communities, and the region. These partnerships will become the mentorship, research, and innovation placements for the students. This position works collaboratively with each department and division of NCSSM to ensure the research and innovation opportunities are accessible to all NCSSM students, offered in a wide and diverse range of disciplines, facilitated by instructor and programmatic support to ensure high quality experiences, focused on student development, and provided at no cost.

Academic Programs serves 680 students in Durham and 300 students in Morganton. We have added students to NCSSM-Online. This person will lead the Mentorship and Research Program for the students at NCSSM-Morganton, may assist with students in the NCSSM-Online program, and lead the Summer Research and Innovation Program (SRIP) each June and July. This position will lead and extend the existing 43-year Mentorship and Research program to Morganton to include the evaluation and leverage of regional assets. There are numerous opportunities in research, industry, business, etc. and this position will steward those relationships and formalize partnerships to full implementation and logistics of student mentorship, research, and innovation experiences. In other words, this position will create numerous partnerships in order to find mentorship placements for students at businesses, industries, entrepreneurial opportunities, corporations, manufacturing, universities, community colleges, with alumni, etc. locally or in the surrounding region. Examples include Appalachian State University, UNC-Asheville, Western Carolina University, Western Piedmont Community College, Lake James Environmental Association, Joara Foundation, etc. This position then manages and supports each mentor and student to ensure rewarding and safe experiences.

Durham has a parallel position that serves the students in Durham during the school year and facilitates all the partnerships at UNC-CH, Duke, NCCU, RTI, etc. as well as leads the Summer Research and Innovation Program (SRIP) each June and July.

Knowledge, Skills, and Abilities:

The Director of Mentorship and Research is an EHRA (exempt from the North Carolina Human Resources Act), non-faculty instructional position that reports to the Associate Vice Chancellor of Academic Programs. The Director provides leadership, management, planning, implementation and advocacy in providing research and innovation opportunities to students.

Knowledge of:

• Google Suite, Zoom/Google Meet, Microsoft Office Professional or similar applications and effective use of meeting and instructional technology

Skilled in:                    

• Thinking strategically and implementing data-informed decisions for program implementation and assessment
• Teaching and facilitating effective student experiences in research and innovation in the virtual and in-person environments
• Assessing student learning outcomes in research and innovation experiences and personal/professional development
• Organizing and leading events and communication avenues to promote student participation/application/matriculation/celebration of their research and innovation experiences
• Advancing diversity, equity, and inclusion in research and innovation programming
• Promoting, developing, assessing, and sustaining professional relationships and partnership building
• Providing and carrying out safety and compliance processes for high school student level programming
• Managing program logistics and student transportation for research and innovation
• Managing budgets and hiring of personnel to support research and innovation programs
• Organizational and interpersonal communication skills with adults as well as students at the high school level
• Collaborating and communicating effectively across a wide range of stakeholders including students, families, volunteer mentors, institutions, businesses, and organizations
• Administering and facilitating summer residential experiences (application process, training staff, leading communications among all stakeholders, transportation logistics, organize all student engagement activities)

Preferred experience in:

• Research and/or mentoring experience
• Expertise in personal and professional skill development and training
• Program planning and implementation
• Enthusiasm to provide instruction and office hours for synchronous and online distance learning courses in the evening

Ability to:

• Lead the full implementation of the research and innovation opportunities, Mentorship and Summer Research and Innovation Programs for NCSSM-Morganton students as well as contributing to opportunities for NCSSM-Online students, including setting up new programs, recruiting volunteer mentors to partner with NCSSM-Morganton to offer student opportunities, and providing leadership and support to NCSSM-Morganton departments in offering student opportunities in research and innovation. 
• Train students, faculty, staff, and mentors to provide excellent student support and opportunities in research and innovation. 
• Establish ownership of areas of responsibility with an aptitude to anticipate and proactively implement tasks while identifying areas of improvement, efficiencies, and solutions.
• Adapt to a changing environment while paying critical attention to details.
• Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
• Interact in a positive manner with diverse constituents including students, faculty, staff, and the public while upholding the intent and integrity of NCSSM policies and procedures.
• Communicate effectively in writing and verbally with internal and external constituents, build relationships, manage expectations, and take responsibility for a high level of service.

Minimum Education and Experience:

Master’s degree and two years of research experience in a STEM, Social Sciences, Arts, or Humanities discipline. A bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Team NCSSM Benefits

Free On-campus Parking

Vacation: Varied based on EHRA or SHRA Classification. For SHRA and Faculty, earn from 14 days to 26 days per year based on years of state service (part-time employees are pro-rated).  EHRA SAAO Group I, receives 26 days per year and EHRA SAAO Group II/Instructional (IRIT), receives 24 days per year. Leave is earned monthly.

Sick Leave: 12 days per year.

Additional Leave: Family Medical Leave (FMLA), Paid Parental Leave (PPL), Civil Leave, Extended Illness, Short/Long Term Disability, Family Illness Leave, Military Leave, Community Service Leave, Bonus Leave, Voluntary Shared Leave and Leave Without Pay.

Holidays: 12 days per year

Retirement: Required participation for all employees working 3/4 time or more. Option (1) Teachers’ and State Employees’ Retirement System (TSERS) requires 6% of gross salary. Employees are vested for retirement after 5 years. Option (2) The Optional Retirement Program (ORP) requires 6% of gross salary. Employees in ORP are vested after 5 years of participating in ORP. As a participant in either retirement program, you are automatically covered for short-term disability (eligible after 1 year of service/no cost), long term disability (eligible after 5 year of service/no cost). Death benefit of minimum $25,000/maximum $50,000 based on previous 12 month salary (eligible after 1 year of service/no cost).

Supplemental Retirement Plans: Supplemental retirement plans provide an additional opportunity to help you reach your retirement goals.  Supplemental Plan offerings such as a 401(k), 403(b), or 457(b) on a Roth (after-tax) or pre-tax contributions from several different vendors.

Health Insurance: Employee only coverage under the State Health Plan (PPO) is provided to employees that work 30 or more hours a week. The cost is determined by the type of coverage elected by the employee. Dependent coverage is available by payroll deduction.

NC Flex Plan: Plan offers Health Care Flexible Spending, Dependent Day Care Flexible Spending, Dental Insurance, Vision Care Plan, Critical Illness, Cancer Insurance, Core Accidental Death & Dismemberment, Voluntary Accidental Death & Dismemberment Insurance, Accident, and Group Term Life. All plans are pre-tax basis / Cost varies depending on selections.

Voluntary Group Term Life Insurance: Securian (This is an after-tax plan and is portable)

Tuition Waiver: Three courses per academic year tuition free (at any of UNC 17 campuses that offer courses) for permanent full-time employees.

State Employees Credit Union: Membership welcomed. Contact the SECU Credit Union for information.

Community Service: 24 hours leave credited each calendar year (prorated for part-time) unless you choose the Mentoring/ tutoring option – 1 hour each week up to a max of 36 hours that schools are in session as documented by the elected board of the local education agency or the governing authority of any non-public school.

Facilities: Library & Gymnasium – other athletic facilities available at no cost to employees. Cafeteria on site.

How to Apply:

Submit electronic application via: http://www.governmentjobs.com/careers/northcarolina/. Please create an account, search for the Director of Mentorship and Research position vacancy, and submit the online application.

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24 hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Eric Hunsley at eric.hunsley@ncssm.edu.

NCSSM is an EEO/eVerify/VEVRAA Employer

DEPARTMENT: Academic Programs – Library

POSITION LOCATION: Morganton

POSITION NUMBER: 65035397

POSTING DATE: 11/20/2023

CLOSING DATE:  12/31/2023 5pm

WORKING HOURS: Monday – Friday with some weekend work and shared on-call rotation

POSITION TYPE:  SHRA, Temporary, 40 hours/week, Su-Th 1:00 -10:00 p.m.

SALARY: $20.00/hour 

NCSSM and the Academic Programs/Library Department foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse applicant pool for this position. NCSSM is an equal opportunity and affirmative action employer, and we are strongly committed to increasing faculty and staff diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

Description of Duties:
The Library Assistant/Textbook Manager guides a diverse community of students, faculty, and staff to access information with critical insight via individual reference assistance, and guides (print and online). The position also collaborates with the Director of Library and staff to provide user-centered services and spaces for learning and research. This position includes evening and weekend hours.

Textbook Manager
Manages textbooks (records management, processing, inventory, storage and distribution, student supervision). Effectively maintains textbook database and records management for Residential, E-Books, and other equipment and oversees six different textbook distributions and returns throughout the year. Barcodes new books. Accurately tracks and maintains inventory in a database. Coordinates with the Business Office with textbook fines/refund spreadsheets. Repairs books manually and coordinates with bindery. Collaborates with Department Deans and Registrar on needs versus textbook availability. Conducts daily check in and check outs of textbooks. Edits and updates all textbook information i.e., titles, conditions, barcodes, pictures, copyright dates, prices, quantities, etc. Liaises between Purchasing and Academic Departments for book deliveries. Audits all two semester master book lists and collaborates with Department Deans and Registrar with class size needs and textbook availability. Constantly maintains organization of all the storage rooms to accommodate course textbooks needs. Annually updates textbook policies and creates distribution schedules. Trains and manages leadership students to perform bookroom duties throughout the year. Serves as a general information hub and provides appropriate student support and assistance throughout the school year.

Customer Service and Reference Support
Provides reference assistance and support to students, faculty, and staff. Answers reference questions using a variety of print and electronic resources. Provides advice and support to students, including interpreting the usefulness of reference materials for student projects, advises students on the selection and focus of topics for research papers, and guides students in the development of effective search strategies. Advises students on citation methods, copyright issues, and provides other support as needed to promote learning and research success.
Promotes library services at campus events. Provides input, as necessary, into development of reference guidelines and procedures.

Library Programming
Assist and participate in Library programming.

Technology and Program Support
Records statistics for reference and instruction sessions. Participates in library assessment activities.

Diversity, Equity and Inclusion
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other Duties and Responsibilities

Attends all required department meetings and training. Communicates any concerns related to building operations to appropriate contacts.

Monitors computer equipment and printer/copier used to access library information. Contacts IT support if service is needed for non-functional equipment. Regular, predictable, and punctual attendance is required. Supervises students and monitors the library during the evening hours of operation, Sunday through Thursday. Other duties as required.  
            
Knowledge, Skills and Abilities / Competencies

Knowledge of: organizational tracking systems such as inventory control, electronic spreadsheets, etc; multiple electronic databases used by students, faculty, and staff; research methods, sources, and databases; library practices and procedures; online searching techniques; Google Drive and other computer applications.
Skill in: verbal and written communications; listening; teaching and transmitting ideas to persons of diverse backgrounds and learning levels; conducting research and related problem solving; researching general and technical information; scanning and analyzing large quantities of information for relevance to research question; use of the Internet, routine typing; spelling; maintaining registration and other operational records.

Ability to: evaluate information sources for content, authority, and relevancy; analyze complex reference requests; demonstrate broad knowledge base; categorize materials in subject, numerical, and alphabetical order; exhibit analytical thinking; develop and maintain effective working relationships with associates, students, telephone users and general public; maintain confidential and sensitive information; use good judgment; perform complex tasks and prioritize multiple projects; effectively communicate information in oral and written forms; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders; effectively work with persons of varying cultures and diversity; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently with little supervision and in teams, as designated.

Core Competencies Required
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Positive Approach, Quality Orientation, Leveraging Feedback, Communication and Planning and Organizing

Physical Requirements
Job functions described in this position description. While performing duties for this job, the employee regularly exhibits digital dexterity when entering data into a computer, frequently sits for extended periods of time, and occasionally stands and walks.

Employees occasionally reach with hands or arms and stoops, kneels, crouches or crawls. Employees converse verbally or manually with others in person and by telephone. Vision demands include close, detailed vision when focusing on a computer screen. Employees occasionally lift or exert force up to 25 pounds. During times of textbook distributions and returns, employees repeatedly lift or exert force up to 25 pounds.

Minimum Education and Experience Requirements
High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

How to Apply:
Submit electronic application via: httR://www.governmentjobs.com/careers/northcarolina/. Please create an account, search for the Library Assistant / Textbook Manager position vacancy, and submit the online application.

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24 hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Tonya Little, Associate Vice Chancellor of Academic Programs, at tonya.little@ncssm.edu