Student Support

NCSSM Online students receive support in a number of ways, from academic advising to access to resources. Faculty often write letters of recommendation for students. Families are invited to attend NCSSM’s College Fair and Family Day, featuring sessions that focus on college planning.

Welcome Day

Held in April or early May, soon after students are admitted, sessions at Welcome Day focus on student support and learning more about dual enrollment and our courses. The day is an opportunity to meet other families and ask questions to faculty and staff in person.

Orientation and Scholar Development Course

Our orientation requirement and summer Principles of Scholar Development: Cognitive and Non-Congitive Skills online course ensures you are ready to start in the NCSSM Online program. The curriculum provides the opportunity to create a biography for program staff and identify any concerns.

Academic Support

Online students have access to academic advisors and academic support resources through the Center for Advising and Academic Success (CAAS).

Families are given an NCSSM email account to connect to NCSSM resources. Students receive a progress update every four weeks; most courses include open gradebooks to update students throughout the semester. 

Tech Support

NCSSM Information Technology Services provide basic tech support and troubleshooting when using any of our software and programs. All students must meet the tech requirements listed under the Online program admissions requirements.


Center for Advising and Academic Success (CAAS)

Jessica Stroup

Director of Advising and Academic Operations