Durham Careers

CLASSIFICATION TITLE: Facility Maintenance Technician – Building Trades

COMPETENCY LEVEL: Journey

WORKING TITLE: Maintenance Mechanic – Durham Campus

DEPARTMENT: Plant Facilities

POSITION LOCATION: Durham, NC Campus

POSITION NUMBER: 60087861

POSTING DATE: Monday, October 23, 2023

CLOSING DATE: Monday, December 4, 2023 5 p.m.

POSITION TYPE: 12 Month, SHRA, FLSA Non Exempt, Mandatory, 1.0 FTE

HIRING SALARY RANGE: $40,815 – $44,245

Salary will be determined based on experience, equity, budget, and market considerations.
NCSSM and the Plant Facilities Department foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse applicant pool for this position. NCSSM is an equal opportunity and affirmative action employer, and we are strongly committed to increasing faculty and staff diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

Description of Duties:
This position reports directly to the Director of Plant Facilities and assists in the general maintenance of the campus and is considered as journeyman level work. Work assignments are received through the work order system from the supervisor, are performed independently and in accordance with accepted trade policies. This position serves on-call on a rotating basis and is considered mandatory. This mandatory position is required to report for duty during inclement weather, natural disasters, pandemics, other emergency conditions, and during campus closings.
Specific duties include: 1) identifying the cause of problems, determining materials and tools needed for repairs, and carrying out repair procedures independently; 2) developing working parts inventory; 3) supporting the set-up of special events at the school and other duties as assigned by the supervisor.
This position requires occasional overtime and on-call duty. This position may be required to lift 50
pounds, climbing and working on ladders or elevated platforms.
The essential duties include, but are not limited to the following:

● Repair/replace doors and hardware
● Repair sheetrock including patching and painting
● Repair floor tiles and cove base
● Repair plumbing fixtures
● Complete daily work orders as required.
● Assemble and install office furniture
● Repair furniture
● Assist with snow/ice removal
● Assist other shops as needed
● Provide a list of materials needed to complete maintenance work orders
● Schedule shutdowns and maintenance with supervisor
● Provide reports on safety items and work status
● Provide assistance on set-ups and special events
● Perform building preventive maintenance
● Report any safety issues to the supervisor
● Keep customers updated on work in progress and scheduled work including completion dates

Knowledge, Skills, and Abilities:
Considerable knowledge of the standard practices and methods of the mechanical trade; skill in the use and care of tools; and the ability to correct defects in building systems and equipment.
Problem solving skills, attention to detail; teamwork, communication, and adherence to safety are critical to this position.
Minimum Education and Experience:
Graduation from high school or equivalent. Experience in the trade(s) areas related to the position’s
role may be substituted on a year-for-year basis.
Preferred: 3-5 years of experience working in the maintenance field. Valid driver’s license is required
and must be maintained with no serious driving-related convictions.

POSITION TITLE: Dean of Humanities

DEPARTMENT: Academic Programs – Humanities

POSITION LOCATION: Durham, NC or Morganton, NC 

POSITION NUMBER: 60087767

POSTING DATE: November 3, 2023

CLOSING DATE: Open until filled – priority consideration to applications received prior to December 31, 2023

POSITION TYPE: 12-month, EHRA SAAO II, FLSA Exempt, 1.0 FTE

HIRING SALARY: Salary commensurate with education and experience

NCSSM is ranked as the #2 Public School in the U.S.

NCSSM and Academic Programs foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body, and we seek to attract an equally diverse applicant pool for this position. NCSSM is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu. 

Description of Duties:
Leadership Across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online 
Create a “one-school” culture. Engage in and accomplish NCSSM’s Strategic Plan. Create and make informed decisions using programmatic, faculty and curriculum assessment. Facilitate and lead NCSSM’s movement toward interdisciplinary coursework and experiences, including connections among all STEM areas, the arts, and humanities across the three campuses. Provide vision and leadership to the Humanities department across our Durham, Morganton and Online campuses. 

Oversee and lead equity, diversity and inclusion initiatives in the Humanities department across our Durham and Morganton campuses and our Online program. Evaluate and improve departmental and summer programs while streamlining processes and procedures. Administer the department’s State and Foundation budgets while helping to develop donor relationships. Collaborate with internal and external constituents to lead all Humanities operations. Travel and weekend work are required.

Enrollment, Master Schedule, Courses, and Programs
Oversee and lead a master schedule that optimizes courses across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online to include some offerings in a hybrid model across programs, including coordinating the department’s January-Term offerings, new courses and interdisciplinary offerings, the annual revision of the NCSSM course catalog including course descriptions, prerequisites, and meeting patterns. Develop and coordinate professional development opportunities across the campuses to enrich faculty and staff expertise in the implementation of innovative pedagogy, the use of technology, or other institution-wide topics.

Ensure academic clubs, forums, competitions and other academic experiences are inclusive of NCSSM-Durham, NCSSM-Morganton and NCSSM-Online. Support department chairs with the Summer Research and Innovation Program (SRIP) process, as well as NCSSM summer transition programs.

Personnel
Responsible for supervising departmental chairs and administrative associates across NCSSM-Durham and NCSSM-Morganton. Responsibilities include: approving time worked and approved leave, monitoring supervisees’ annual performance goals, work plans, and evaluations. Conduct classroom observations of new faculty and faculty on improvement plans. Assist with new faculty and staff orientation through training, when needed. Develop across campus professional development opportunities at the institution, discipline, and departmental levels, when appropriate. Assist the chairs with hiring new departmental faculty and staff. Support nominations for NCSSM and external awards for faculty and staff, in collaboration with the chairs.

Budget and Purchasing
Administer all annual budgets for State, Foundation, and other departmental accounts. Work with departmental Program Associate to monitor and manage departmental or discipline budgets and to share regular updates with the chairs. Approve purchase requests. Identify departmental needs across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online and advocate for funding to meet those needs. Work with the Provost and Vice-Chancellor and Chief Operating Officer of Morganton to create a recurring budget for the department including supplies, materials, textbook, curriculum development, special projects, and summer programs for NCSSM-Morganton.

Administrative Coordination and Communication
Attend meetings representing the Academic Programs division across NCSSM-Durham, NCSSM-Morganton and NCSSM-Online (Deans and Vice Chancellor, Instructional Council, Deans and Chairs, Deans and Registrars, Institutional Advancement, BOT Meetings, Foundation Board Meetings, Deans and Faculty Senate Officers, etc.) and serve on committees (e.g., Hiring, Strategic Planning, Accreditation, and Calendar). Assist with the coordination and delivery of in-service events, including Family Day, admissions events, and professional development activities. Coordinate with other departments and divisions (Facilities, Business Office, Student Life, Counseling, HR, Extended Learning, etc.) to ensure the delivery of academic programs. Keep departmental leaders informed about important school news, initiatives, deadlines, etc. Deliver formal presentations, including presentations to the Board of Trustees, Foundation Board, and Admissions events (Open Houses, Discovery Days, Welcome Days, etc.). Promote engagement and outreach activities specific to the department or disciplines. Serve as the final decision-maker for faculty, parents, students and prospective student concerns by acknowledging, researching and responding to the concern or issue.

NCSSM-Online Program
Lead and oversee online responsibilities. Examples include: Online Welcome, Online Orientation, Summer Scholar Development Course, Online Family Day, Online Weekends, Online Recognition Ceremony, Online Courses, Online Catalog, Online Master Schedules, Online Staffing, Online Purchasing, Online Communications, Online Student Support, Online Clubs, Online Competitions, Online Parents and Families, Online TAs and Tutoring, etc.

Instructional Duties
Teach one course per academic year.

Perform other job duties as assigned.

Dean of Humanities Profile

Knowledge, Skills, and Abilities:
Knowledge:

• Wide-ranging knowledge of recent trends, pedagogies, and challenges in higher education, as well as K-12 education. Awareness of curriculum trends at peer institutions as well as university curriculum in the Humanities.
• Scholarly background and research in one or several areas within the Humanities.
• In-depth knowledge of administrative responsibilities within and across departments.
• Background in interdisciplinary teaching, team teaching, course and program development and accreditation. 
• Experience with and knowledge of core Humanities offerings, specifically English/literature, history, world languages and/or cultural studies and fine arts. Understand the content, successes and challenges for American Studies. 
• Knowledge of the mission of NCSSM and the unique responsibilities of a residential and distance education program. Recognizes the social, emotional, and intellectual needs of this unique student body. 
• Knowledge about best practices within Diversity, Equity, and Inclusion (DEI). 
• A broad range of personal experience and ability to assess/evaluate the pedagogical techniques and objectives with Fine Arts 
• Awareness of trends in contemporary pedagogy that are bringing back John Dewey’s approach, especially ones that prioritize relationships as the center of teaching and learning.
• Knowledge of the complexities of the UNC System for a public STEM high school. Deep knowledge of both higher education/academia and secondary organizational structures. 
• Knowledge about different language programs, such as NSLY-I, and others to help boost students’ learning of world languages.

Skills:

• Cultivate the emphasis on critical thinking skills in an interdisciplinary learning environment.
• Practice and promote a collaborative leadership style. Ability to foster a cooperative work environment, understanding that there are faculty, students, and faculty on two physical campuses. 
• Advocate for faculty while balancing administrative needs of the whole.
• Mentor faculty by providing clear, constructive, meaningful feedback on an ongoing basis. Experience supervising faculty and serving as a secondary supervisor and supporting middle managers (e.g. department chairs).
• Demonstrate excellent interpersonal and communication skills.
• Create structures and systems that encourage faculty innovation and risk taking to facilitate student growth and new opportunities. Fosters and supports creativity as well as provides ongoing encouragement for individual growth.
• Be a leader, mediator, administrator, listener, facilitator and delegator. Seek input from chairs and other faculty members and delegate responsibilities, when appropriate
• Organize and implement a clear, demonstrated plan for departmental short-term and long-term goals. 
• Communicate effectively the unique qualities of the Humanities Department and can network with people in and out of the Humanities community. Competency with technical applications across various Humanities teaching areas and able to talk about and understand those applications. Active involvement with the Humanities community at the local, state, and national levels.
• Develop a curricular program not tied to external standards (AP or IB standards, or state standards).
• Manage state and foundation budgets
• Possess soft skills, including but not limited to: negotiation, reconciliation/restorative practices, facilitating difficult conversations, problem-solving. 
• Identify best practices in research to support NCSSM in various ways such as current scholarship being published in academic journals on education, the professoriate, interdisciplinary education, and the Humanities and establish research opportunities with local universities
• Develop positive working relationships with those in the department and other employees across other divisions.  
• Teach, assess and support students.

Abilities: 

• Listen and think critically to ensure departmental progress and find creative ways to promote innovation and positive change as NCSSM continues to evolve. Willingness to ask faculty members and students for input to make changes, as necessary. Possess a sense of humility, vulnerability and characteristics of a growth mindset.
• Promote the work of the Humanities department to diverse audiences (students and families, alumni, other NC stakeholders, prospective donors, etc).
• Develop and support outreach initiatives. Make connections between course content and community-based outreach/volunteering/internship opportunities for students (make humanities courses relevant to real-world context)
• Advocate for resources, in terms of professional development funds, supplies and materials, and facilities. Defining the position of the Department of Humanities within the institution and enthusiastically and strategically situate the department for increased funding and resources.
• Advocate passionately for arts programming in STEM school.
• Navigate the changes to World Languages, respect instructor autonomy while holding faculty accountable for meeting the guidelines/practices/policies of the department and the institution. 
• Understand how to work with a master schedule in a way that best meets the needs of students first and faculty.
• Perform educational triage.
• Keep calm under pressure, especially dealing with challenging situations.
• Assist with developing recommendations for improving Humanities teaching and learning and issues in Humanities education on a state and national level.
• Support approaches that support student centered teaching. 
• Empower students and faculty to excel by supporting their strengths.
• Encourage open discussion about the department climate and create a structure to ensure steps are taken towards change, when needed.
• Understand advancement work and be an effective fundraiser.

Minimum Education and Experience:
Masters degree in a Humanities or related field and seven years of related experience, to include experience supervision, teaching experience, curriculum development experience, and three years of relevant leadership experience. 

When applying, please submit a cover letter, CV, and statement of leadership philosophy. 

Team NCSSM Benefits
Free On-campus Parking

Vacation: Varied based on EHRA or SHRA Classification. For SHRA and Faculty, earn from 14 days to 26 days per year based on years of state service (part-time employees are pro-rated).  EHRA SAAO Group I, receives 26 days per year and EHRA SAAO Group II/Instructional (IRIT), receives 24 days per year. Leave is earned monthly.

Sick Leave: 12 days per year.

Additional Leave: Family Medical Leave (FMLA), Paid Parental Leave (PPL), Civil Leave, Extended Illness, Short/Long Term Disability, Family Illness Leave, Military Leave, Community Service Leave, Bonus Leave, Voluntary Shared Leave and Leave Without Pay.

Holidays: 12 days per year

Retirement: Required participation for all employees working 3/4 time or more. Option (1) Teachers’ and State Employees’ Retirement System (TSERS) requires 6% of gross salary. Employees are vested for retirement after 5 years. Option (2) The Optional Retirement Program (ORP) requires 6% of gross salary. Employees in ORP are vested after 5 years of participating in ORP. As a participant in either retirement program, you are automatically covered for short-term disability (eligible after 1 year of service/no cost), long term disability (eligible after 5 year of service/no cost). Death benefit of minimum $25,000/maximum $50,000 based on previous 12 month salary (eligible after 1 year of service/no cost).

Supplemental Retirement Plans: Supplemental retirement plans provide an additional opportunity to help you reach your retirement goals.  Supplemental Plan offerings such as a 401(k), 403(b), or 457(b) on a Roth (after-tax) or pre-tax contributions from several different vendors.

Health Insurance: Employee only coverage under the State Health Plan (PPO) is provided to employees that work 30 or more hours a week. The cost is determined by the type of coverage elected by the employee. Dependent coverage is available by payroll deduction.

NC Flex Plan: Plan offers Health Care Flexible Spending, Dependent Day Care Flexible Spending, Dental Insurance, Vision Care Plan, Critical Illness, Cancer Insurance, Core Accidental Death & Dismemberment, Voluntary Accidental Death & Dismemberment Insurance, Accident, and Group Term Life. All plans are pre-tax basis / Cost varies depending on selections.

Voluntary Group Term Life Insurance: Securian (This is an after-tax plan and is portable)

Tuition Waiver: Three courses per academic year tuition free (at any of UNC 17 campuses that offer courses) for permanent full-time employees.

State Employees Credit Union: Membership welcomed. Contact the SECU Credit Union for information.

Community Service: 24 hours leave credited each calendar year (prorated for part-time) unless you choose the Mentoring/ tutoring option – 1 hour each week up to a max of 36 hours that schools are in session as documented by the elected board of the local education agency or the governing authority of any non-public school.

Facilities: Library & Gymnasium – other athletic facilities available at no cost to employees. Cafeteria on site.

Remote Options: Remote options are available (1) when students are not on campus and there are no in-person required meetings and (2) with supervisor approval.

How to Apply:
Submit electronic application via: http://www.governmentjobs.com/careers/northcarolina/. Please create an account, search for the Dean of Humanities position vacancy, and submit the online application.

When applying, please submit these 3 items: a cover letter, CV, and statement of leadership philosophy. 

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24-hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Eric Hunsley at eric.hunsley@ncssm.edu.

NCSSM is an EEO/eVerify/VEVRAA Employer

CLASSIFICATION TITLE:  Guidance Counselor

DEPARTMENT: Counseling Services

POSITION LOCATION: Durham

POSTING DATE: September 7 , 2023

CLOSING DATE:  Open until filled 

APPOINTMENT PERIOD: October – June 30, 2024

WORKING HOURS: Monday – Friday with some weekend work and shared on-call rotation

ANTICIPATED HOURS PER WEEK:  40 hours per week 

HOURLY RATE: Commensurate with education and experience                

NCSSM and the Student Life division foster an environment of collaboration across departments and divisions and support community-engaged service and research.  NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse applicant pool for this position. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu. 

Description of Duties:

The position reports to the Dean of Counseling and provides counseling and programming.

• Provide wellness counseling to students utilizing a variety of best-practice, evidence-based theories, techniques, skills, and strategies;
• Provide crisis intervention to students with acute needs and chronic mental health needs;
• Assess students in crisis for possible suicide and/or harm to self or others, providing necessary follow-up with family/guardian and NCSSM community, as well as collaborate and refer to mental health providers;
• Share on-call responses to students experiencing significant mental health-related needs and concerns;
• Develop individualized support plans to meet the emotional, personal, and academic needs of students and assist in the implementation of those plans;
• Develop safety plans with students to address suicidal plans, ideation, and/or self-harm;
• Research evidenced-based, best-practice programs to increase students’ resiliency, improve mental health, and foster positive mental health;
• Oversee the planning and coordination of wellness and psychoeducational programming. Topics would include coping strategies, resilience, healthy relationships, mindfulness, distress tolerance, interpersonal effectiveness, emotional regulation, and stress management, which would benefit them now and as they move from high school to a UNC system school or other college/university, or job/career;
• Develop and implement mental health and wellness programming for parents/guardians to increase their awareness of how to understand better, support, and care for their children. 
• Develop and implement programming for faculty and staff to improve mental health first responder responses for students with mental health needs.
• Support families in identifying and accessing mental health providers;
• Collaborate with mental health providers to address student needs;
• Facilitate parent/guardian-student meetings;
• Facilitate group counseling sessions with students; 
• Collaborate and facilitate communication with students, parents, teachers, faculty, staff, medical personnel, administrators, and mental health professionals to ensure that students’ emotional, residential, academic, and other needs are supported;  
• Participate in residential school programs, including social events and activities;
• This position is required to work on-site. 

Knowledge, Skills, and Abilities:

• Individual and group counseling skills, techniques, and strategies that promote personal and social growth and academic success;
• Knowledge of American School Counselor Association Ethical Standards for School Counselors;
• Knowledge of legal, ethical, and professional issues related to minors, students, and school settings;
• Knowledge of mandatory reporting laws;
• Knowledge of individual and group counseling theories and best practices;
• Skilled in human development and growth mindset;
• Ability to utilize technology and other resources to maximize the efficiency and effectiveness of  practices, policies, and procedures;

• Ability to utilize technology effectively and assist in the planning, organization, and implementation of the NCSSM school counseling program and support student needs;
• Ability to demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability;
• Ability to interact in a positive manner with diverse constituents including students, faculty, staff, and the public while upholding the intent and integrity of NCSSM policies and procedures;
• Ability to communicate effectively in writing and verbally with internal and external constituents and build relationships to deliver a high level of service;
• Ability to function as an integral member of a professional and diverse team.

Minimum Education and Experience:

Education and Experience Required:

Master’s degree in Counselor Education, Social Work, or a related human services field. 

Minimum of two years of experience working with students in an educational setting at the secondary or college level.

Preferred Education and Experience:

Licensed clinical mental health professional, i.e. LCMHC, LCSW, or other equivalent  NC clinical licensure

How to Apply: Email your Resume and Cover Letter to the Dean of Counseling, Lori Newnam at newnam@ncssm.edu.

NCSSM is an EEO/eVerify/VEVRAA Employer

• Head Baseball Coach
• Assistant Baseball Coach
• Wrestling Assistant Coach
• Men’s Indoor and Outdoor Track and Field Head Coach
• Women’s Indoor and Outdoor Track and Field Head Coach
• Men’s Outdoor Track and Field Assistant Coach
• Women’s Outdoor Track and Field Assistant Coach

LOCATION:  NCSSM Durham

POSITION TYPE:  Temporary Part-time, Exempt

DESCRIPTION OF DUTIES:  

Coaches are responsible for organizing and maintaining an Interscholastic team.  Coaches are expected to create an atmosphere which will promote group and individual growth both in athletic skills and the concepts of teamwork, leadership, and sportsmanship. 

Coaches should have a thorough knowledge of all NCSSM athletic policies and be responsible for their implementation for their team.  Coaches work with the NCSSM athletics department to communicate expectations and information to student athletes on their teams.  NCSSM Durham athletic coaches report to the Athletic Director for NCSSM Durham.

Coaches are required to be CPR certified and to complete NFHS coursework as required by the NCHSAA.  Coaches will be required to drive school vehicles.  Candidates must possess a valid driver’s license with no serious driving-related convictions. CDL preferred.

Team NCSSM Benefits:

Free On-campus parking

Facilities: Library & Gymnasium

Cafeteria on site

HOW TO APPLY:  Please send resume and cover letter to NCSSM Athletic Director Greg Jarvis at jarvis@ncssm.edu.

DEPARTMENT: Information Technology Services (ITS)

POSITION LOCATION: Durham

POSTING DATE: November 8, 2023

CLOSING DATE:  December 8, 2023 

POSITION TYPE: Temporary Full-time, non-exempt

HOURLY RATE: $24.29/hr                

NCSSM and the Information Technology Services department (or ITS) foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse applicant pool for this position. NCSSM is an equal opportunity and affirmative action employer, and we are strongly committed to increasing faculty and staff diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

The Information Technology Services department (ITS) provides overall technology operations and support for NCSSM. This support includes providing infrastructure, systems, and services to over 2000 students in one or more of our Residential, Online, NCSSM Connect, and Summer programs. We also support approximately twice as many parents and 340 EHRA and SHRA staff across both physical campuses.

Description of Duties:
This new administrative support position for ITS serves a number of purposes, but primarily includes:

• Supporting our school’s ongoing standards compliance initiatives
• Managing departmental procurement and renewals, tracking spending, and reconciling budget
• Facilitating team travel, training, assorted personnel needs
• Organizing the department’s data, time, and spaces

Anticipated percentage of position by duty:

• 40%: *Procurement (including eProcurement, check requests, etc.), tracking renewals, budget reconciliation, PCard management. This work will be essential for maintaining the dozens of subscriptions the school depends on for applications, services, and systems that run every aspect of technology at NCSSM. Also critical for improving projections for budget planning purposes.
• 30%: *Compliance initiatives, including spearheading work to develop, update, and publish new regulations, standards, and procedures. This is critical for the school to become compliant with ISO 27002 standards, UNC System requirements, and making sure the school is in a good position for an IT audit by the state. This work is also critical to uncover and address institutional risks and ensure all members of the community, internal to ITS and across the school, are following the same standard sets of guidelines to keep our campus’ technology infrastructure running effectively and securely.
• 15%: *Travel, personnel, conference registrations, and other key paperwork. This has become a time-consuming task for ITS, given multi-campus responsibilities for several team members, regular attendance at conferences and training, etc. Assistance with other key paperwork needed, such as those needed by the Business Office and Human Resources.
• 10%: Organizational work, scheduling, work orders, and other miscellaneous administrative needs. Given the large volume of data ITS works with, assistance will be needed in organizing and categorizing that data across a number of systems, including but not limited to Google Drive, Confluence (wikis), Jira (tickets), and other locations. The team’s time and calendaring, including for in-person support, event management, and other occasions, such as interview committee meetings, could use dedicated assistance. Organization and maintenance of ITS’ physical spaces is also in need of monitoring and assistance.
• 5%: Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of the technology necessary to be comfortable with various job responsibilities, including word processing and spreadsheets, as well as an ability to identify, understand, and provide resolutions to issues, and to draft and recommend new regulations, standards, and procedures as needed
• Program administration, and the ability to set, adjust, and meet priorities, to make decisions to address problems effectively, and to monitor and analyze outcomes
• Customer service, building productive relationships, enhancing collaboration, and aligning our group’s goals to meet the varied needs of our campus community
• Communication, clearly conveying information in both written and verbal formats
• Information administration, and skill in data compilation, organization, storage, and retrieval, as well as ability to analyze and also to generate and share reports based on this data

Minimum Education and Experience:
Requires a Bachelor’s degree; or equivalent combination of training and experience

How to Apply:
Submit electronic application via: http://www.governmentjobs.com/careers/northcarolina/. Please create an account, search for the Office Manager position vacancy, and submit the online application.
Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. “See Attached Resume or an Embedded Text Resume” will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least six years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please refrain from submitting multiple applications. However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. There is a 24-hour waiting period before an applicant can re-apply to a position.

If you have questions, please contact Mikhaela Johnson at mikhaela.johnson@ncssm.edu.

Team NCSSM Benefits:

Free On-campus Parking
Facilities: Library & Gymnasium – other athletic facilities available at no cost to employees. Cafeteria on site.
Health Insurance: Temporary employees who are hired to work 30 hours or more for three (3) months or more, are eligible for enrollment in a High Deductible Health Plan. This incurs a monthly expense to both the employee and NCSSM and each year these rates are subject to change.