The Brian Harry and Kimberly King Harry Smart Bar is a help desk staffed by students who are technology experts. NCSSM community members can receive tech support during normal operating hours or by appointment. The Smart Bar supervisor, Ms. Cox, can be reached at cox@ncssm.edu.
Services
For assistance, visit the Smart Bar or complete a Help Desk Form
Computing
- Map the Q drive
- Map the printers
- Partition Macs
- Software updates according to ITS standards, including anti-virus protection
Troubleshooting
- Back up your hard drive
- Boot help
Hardware Support
- Replace laptop parts, note: use our services at-your-own-risk, tampering with hardware may void the warranty on your laptop
- Manage the SmartBoard, Harry Smart Bar computers, and the conversion equipment
Software Support
- Edit video (iMove and Windows Movie Maker)
- Manipulate images (GIMP and Adobe Photoshop)
- Screen capture (Camtasia)
- Podcasts (Audible)
- Fillable forms (Adobe Acrobat Professional)
Special Projects
Email Ms. Cox to assign ongoing projects.
- Update NCSSM administrative forms, making fields fillable in Adobe Acrobat
- Digitize archived VHS tapes of NCSSM events
- Make faculty websites
- Grant writing
- Video school-related events (Recent Examples)
LiveStreaming
Calendar of LiveStreamed Events
Application for 2013-14
Submit the application form by Monday, May 6, 2013. For more information, email Ms. Cox at cox@ncssm.edu.
Responsibilities may include answering common technical questions; troubleshooting hardware and software issues; supporting software programs, such as MathCAD and Mathmatica; backing up data; or rebuilding machines. Staff may service laptops, smart phones, tablets, e-book readers, and/or mp3 players.
Students will be expected to work primarily during lunch and after 5 p.m., when technical assistance is in the highest demand; however, additional operating hours may be added in the future. Training will be provided by ITS and LITCOM staff.
Media Production, Editing, and Transfer
In the Harry Smart Bar room, there is equipment and a variety of software programs for creating and editing most media types, and for transferring from one format to another.
- audio and video capture, editing and playback
- desktop publishing
- digital transformation
- 35mm slides to digital images
- audiocassette to compact disk
- cassette tape, compact disk, and DVD duplication
- digital audio or video to BluRay
- digital slides to compact disk
- digital video cassette to DVD
- flat art or print text to digital formats
- images of text to editable text
- LP to compact disk
- one file format to another for compatibility with audio or video playback devices
- print or digital documents to PDF
- VHS to DVD
- Web authoring and editing
Location and Hours
The Smart Bar is located directly inside of the Borden Mace Library on the right.
| Sunday | Monday - Thursday | Friday |
|---|---|---|
| 5:00 - 10:00 p.m. | 8:00 a.m. - 10:00 p.m. | 8:00 a.m. - 5:00 p.m. |
The resources for media production, editing, and transfer are available on a self-service basis. Assistance with producing, editing, duplicating and transferring to digital media formats using professional equipment is provided by appointment.
Use of the resources in the Smart Bar must be in accordance with the copyright laws of the United States.
Media Storage Supplies
The following media supplies are available for purchase for NCSSM-related projects. Supplies sold in the Library can be purchased from 8 a.m. to 4 p.m., Monday through Friday.
| Item | Cost | Place of Purchase |
|---|---|---|
| CD-R in jewel case (for music) | $1.00 | School Store |
| CD-RW in jewel case (for data) | $1.00 | School Store |
| DVD+R in jewel case | $1.00 | School Store |
| VHS-C (1/2" 30 minute tape) | $2.00 | Library |
| Mini digital video cassette (60 minute) | $2.00 | Library |