The liaison program provides 5-10 seniors with the opportunity to become leaders in the areas of information, media, technology or communications within the Library, Instructional Technologies and Communications (LIT@COM) department and the Textbook Center.
The goal of the program is to have each liaison:
- become a master apprentice in the operational and technological aspects of each department;
- practice techniques to become an efficient manager and trainer for other work service students and adults in the NCSSM community;
- develop skills to work independently in order to manage a specialized project; and
- provide the clients in the NCSSM community with information and media technology expertise and support.
Current Liaisons

2011-2012 Liaisons (l-to-r): Ross, Lance, Virginia, Abigail, Sarah, Meaghan. Not pictured: Ada.
Information for Current Liaisons
Responsibilities
In each area of the LIT@COM department and Textbook Center, a liaison will have the following responsibilities:
Library Services
- Manage all library services
- Assist clients in using online resources
- Assist with the processing of all library materials
- Provide training for work service students
- Prepare the collection for inventory
- Manage remote inventory processes
- Utilize creative skills for creating bulletin boards and displays for National Library Week and school sponsored programs
- Complete other duties as assigned by the Director
Media Services
- Manage all media services
- Assist with set-up for media presentations
- Monitor classroom media equipment
- Prepare new items for circulation
- Troubleshoot media questions and problems for clients in the community
Communications Center Services
- Manage all communications center services
- Assist with large photocopying jobs and special projects
- Manage delivery of supplies throughout the campus
- Work independently on selected projects
- Be on call to supervise the communications center projects
Textbook Center
- Enforce all textbook center policies and procedures
- Schedule to work before the opening of school
- Schedule to work at the beginning and conclusion of each trimester
- Be prepared to handle multiple tasks and to problem solve
Application for 2012-2013
Application
Promotional item: In addition to filling out an application, please create one sample promotional material. For example, a bookmark advertising National Library Week, a website about a book club, or a flyer for an event.
Deadline: March 25th, 2012
Submit your application materials to Ms. Cox via email (cox@ncssm.edu) or in-person, in Library room #22. Selected applicants will be interviewed by LITCOM staff members as well as current Library Liaisons. Interviews will begin April 2nd and final selections will be announced on May 4th.
Qualifications
A desirable candidate will:
- be in excellent academic standing;
- have the ability to work independently;
- show a willingness to learn and teach; and
- be responsible and dependable.
Knowledge
A desirable candidate will know:
- customer service techniques;
- library policies and procedures;
- how to set-up and operate media equipment; and
- how to organize and multi-task.
Commitments
To participate in the Liaison Program, each liaison must be able to:
- report to NCSSM during the week before junior move-in;
- participate in leadership activities and programs;
- assist in the preparations for the new school year;
- assist in the training of the LIT@COM work service students;
- be on call to assist all departments;
- follow a regular assigned schedule; and
- participate in group development sessions and meetings.
For additional information about the Liaison Program, please contact Ms. Cox.